After dealing with them a few times a year ago and Kevin actually being a very nice and reasonable sales rep I would have given this place a decent 4 stars. However, going in with my boyfriend lately and attempting to find out if they had parts for the project we have, we were hung up on, on SEVERAL accounts. Given a very hard time and told to go to OTHER junkyards even though they had the parts we needed. Was quoted $75 for a light I needed for my car almost a year ago and then all of a sudden "prices had changed" and he (Kevin) all of a sudden was charging me $100 for it. We would have spent over $2000 in parts with these jerks. We looked elsewhere and thank goodness because we got a MUCH better deal. Oh and not to mention the "brand new" light I had bought from them was broken...resulted in failing my inspection and having to disect my old light for parts to replace the "new" one. Would not recommend this place to my worst enemy. I don't understand how there are multiple companies owned by the same people and still in business. Customer service goes a long way.
Tim and Eric were great. I bought a 2013 Dodge Ram 1500. I would and will buy again.
BUYER WARNING! Bought a transmission on ebay (It went bad after 60 days . They first said I could return the transmission but then deactivated their account so that I could not contact them. When I physically drove to the transmission to them they said I was out of warranty even after they (I have it in writing) said I could return it. I am contacting the BBB and will most likely take them to small claims court. Its an ordeal so I'd say you DO NOT want to take the chance with these folks.
STOP!!! STOP!! DO NOT GO HERE FOR YOUR NEXT CAR. BAD CARS, BAD SERVICE, BAD STAFF, BAD OWNER, JUST BAD BAD BAD!!!!! PLEASE SAVE YOURSELF AND YOUR MONEY AND GO TO A REPUTABLE CAR DEALER. ANYWHERE IS BETTER THAN HERE. ITS BAD!!!!!
customer service in the parts department is the worst. He will say paradise and put you on hold no matter what you say to the guy on the phone. I've seen him do it in the store to when i come to pick up the part. I'll use brandywine before theses guys again
Paradise Motors Of Elkton is a US Car Dealer based in Elkton, Maryland. Paradise Motors Of Elkton is located at 929 W Pulaski Hwy, Elkton, MD 21921, USA.
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